Deliver exceptional customer experiences
Provide seamless 24/7 human-quality support through AI agents that intelligently engage with your customers, prospects, and stakeholders.
Hi there! How can I help you today?
9:28 AMCan you set up a call for 3pm tomorrow?
Sure Jan! I've scheduled the call. Is there anything else I can help with?
9:30 AMThat's all I need. Thank you!
You're welcome!
9:31 AMHi there! đź‘‹ I'm your FlowGent AI assistant. How can I help you today?
I'm interested in booking a photoshoot for my product line. Do you have any availability next week?
I'd be happy to help you book a photoshoot! We have availability on Tuesday and Thursday next week. What time works best for you?
Tuesday at 2pm would be perfect!
Great! I've reserved Tuesday at 2pm for your product photoshoot. Could you tell me how many products you'll need photographed?
Also, would you like our standard white background or something custom?
AI Assistant
Ask us anything
Check Order Status
Tool execution completed
Drowning in Customer Messages?
You're not alone.
That notification sound is haunting you
Another day, another 47 unread messages. Your phone buzzes at dinner. During your kid's soccer game. At 11 PM when you're finally getting some rest. Every notification brings that knot to your stomach—customers who need answers right now, and you're already stretched too thin.
The 3 AM panic wake-up
"Did I respond to that big client?" You bolt awake, grabbing your phone. Three potential sales went unanswered since yesterday. A customer is publicly complaining about slow response times. Meanwhile, your competition somehow is able to respond in minutes, not days—and your customers know it.
Your team is burning out
Your inbox is a war zone. Your team is answering the same questions over and over. They're staying late, working weekends, and still falling behind. You're considering hiring more people, but the cost is staggering. Meanwhile, customers are slipping through the cracks, and negative reviews are piling up.
Your business is running you
Remember when you started this business to have more freedom? Now you're chained to your phone, afraid to miss a message. Vacations? Weekends? Family time? All interrupted by the constant need to respond. You're trapped in a cycle of reactivity, putting out fires instead of building your vision.
The stakes have never been higher
88%
of customers won't return after a poor customer service experience
5 minutes
is how long customers will wait for a response before contacting a competitor
24/7
is the new customer service expectation, regardless of your business size
Unlock the Power of AI Agents
Deploy intelligent AI agents across multiple channels to engage customers, automate support, and drive business growth—all on the platforms your customers already use daily.
24/7 Availability
Your AI agent is always online, responding instantly to customer inquiries at any time of day or night.
Multilingual Support
Communicate with customers in multiple languages, breaking down barriers and expanding your global reach.
Human Handoff
Seamlessly transfer complex conversations to human agents when needed, ensuring customer satisfaction.
Work in Your Tools
Connect to your existing tools and systems like a human would, enabling seamless integration with your workflow.
Deploy Across Multiple Channels
Your AI agent can be deployed wherever your customers are, providing a consistent experience across all touchpoints.
Business Outcomes
FlowGent AI agents deliver measurable results that directly impact your bottom line.
In customer support operations
Without additional staffing
Through automated qualification
Through proactive engagement
* All numbers and percentages mentioned are indicative and represent potential outcomes based on typical use cases. Actual results may vary.
See FlowGent AI in action
Watch how easy it is to build and deploy AI agents with our no-code platform
FlowGent AI Channels
Deploy intelligent AI agents across multiple platforms to automate workflows, enhance customer support, and boost productivity.
Deploy AI agents directly into WhatsApp to handle support, close sales, and automate workflows.
Hi there! How can I help you today?
9:28 AMCan you set up a call for 3pm tomorrow?
Sure Jan! I've scheduled the call. Is there anything else I can help with?
9:30 AMThat's all I need. Thank you!
You're welcome!
9:31 AMWebsite Chat
Embed AI chat on your website to engage visitors, answer questions, and provide 24/7 support.
AI Assistant
Ask us anything
Check Order Status
Tool execution completed
Slack
Integrate AI with Slack to automate tasks, streamline communication, and boost team productivity.
#general
@Michael Has the to-do for Client Acme Inc. been completed yet?
Thread: John Smith's message
I don't think we've started on that yet. @Sarah do you know anything about this?
No, it's not in our system yet. Oh @Michael you should handle this one since you're the point of contact.
@FlowGent AI Hey, please add this to our to-do system.
Sure, I see you're discussing a to-do for Acme Inc. I'll add it as a to-do.
I've successfully added the to-do to your project management system. I assigned @Michael as requested to complete this task.
Building Blocks of an AI Agent
Every FlowGent AI agent consists of six key components that work together to create a powerful, intelligent assistant tailored to your specific needs.
1. Agent Profile
Define Your Agent's Identity
This section helps you keep track of your agent's name and description. In FlowGent, you can create multiple agents, and these details help you differentiate between them.
Be Specific and Clear
Choose a name that clearly indicates the agent's purpose (e.g., "Product Support Assistant" rather than just "Assistant").
Set Clear Expectations
In the description, outline exactly what the agent can help with and any limitations users should be aware of.
Brand Consistency
Ensure your agent's name, description, and avatar align with your brand's voice and visual identity.
2. Trigger
Select where you want to deploy your AI agent:
You can deploy the same agent across multiple channels or create channel-specific versions.
Choose Your Deployment Channels
Triggers determine where your AI agent will be deployed and how users will interact with it. FlowGent supports multiple channels to meet your customers where they are.
Meet Customers Where They Are
Deploy your agent on the channels your customers already use, whether that's WhatsApp, Slack, your website, or email.
Consistent Experience
Maintain a consistent experience across all channels while adapting to each platform's unique features and limitations.
Channel-Specific Optimization
Consider creating channel-specific versions of your agent to take advantage of unique features like WhatsApp's rich media or Slack's interactive components.
3. Tools
Enhance your agent with tools that allow it to perform actions and access external data:
Multi-Step Flow Builder
Create complex workflows with conditional logic
API Integration
Connect to external systems and databases
Human Handoff
Seamlessly transfer to human agents when needed
Extend Your Agent's Capabilities
Tools empower your AI agent to take actions, access external data, and create complex workflows. The right tools transform your agent from a simple chatbot to a powerful automation solution.
Start Simple, Then Expand
Begin with basic tools and add complexity as you understand your users' needs better. This incremental approach prevents overwhelming users.
Create Logical Workflows
Use the multi-step flow builder to create conditional logic that guides users through complex processes with natural conversation.
Integrate with Your Tech Stack
Connect your agent to your existing systems like CRM, help desk, or e-commerce platform to provide personalized, data-driven responses.
4. Core Instructions
Define how your agent should behave and respond:
System Prompt
Your responsibilities include:
1. Answering questions about our products
2. Troubleshooting common issues
3. Checking order status
4. Processing returns and exchanges
Be friendly, helpful, and concise in your responses. If you don't know the answer to a question, don't make up information - instead, offer to connect the customer with a human agent.
When troubleshooting, always start with the most common solutions before suggesting more complex steps.
Define Your Agent's Behavior
The core instructions, or system prompt, are the foundation of your agent's behavior. This is where you define its personality, knowledge boundaries, and how it should interact with users.
Be Specific and Detailed
Clearly define your agent's role, responsibilities, and limitations. The more specific your instructions, the more consistent your agent will be.
Define the Tone and Voice
Specify the personality and communication style your agent should adopt. Should it be formal, casual, technical, or conversational?
Set Clear Boundaries
Explicitly state what the agent should not do and how it should handle requests outside its scope or knowledge.
5. Knowledge Base
Add information sources for your agent to reference:
PDF Documents
Upload product manuals, guides, and documentation
Text Content
Add FAQs, policies, and other text-based information
Websites
Connect to your website, knowledge base, or blog
Notion
Integrate with your Notion workspace
Equip Your Agent with Knowledge
A knowledge base provides your agent with the information it needs to give accurate, helpful responses. By connecting various data sources, you create a comprehensive resource for your agent to draw from.
Organize Information Logically
Structure your knowledge base in a way that makes it easy for the AI to find and retrieve relevant information quickly.
Keep Information Updated
Regularly review and update your knowledge base to ensure your agent has access to the most current information.
Combine Multiple Sources
Use a mix of PDFs, text, websites, and integrations to create a comprehensive knowledge base that covers all aspects of your business.
6. Advanced Settings
Fine-tune your agent's performance and capabilities:
OpenAI
Great for all use cases
Claude
Best for technical tasks
Conversation Threads
What are your shipping options?
We offer standard (3-5 days) and express (1-2 days) shipping.
How do I track my order?
You can track your order using the link provided in your confirmation email or by logging into your account.
Fine-Tune Your Agent's Performance
Observe how your agent interacts with real users. FlowGent provides detailed conversation logs, allowing you to see exactly what users ask and how your agent responds. Use this feedback to refine your agent's Core Instructions or Knowledge Base for continuous improvement.
Learn from Real Interactions
Monitor conversation threads to understand user needs and identify areas where the agent can improve.
Analyze Agent Responses
See precisely how your agent answers questions and handles tasks. Identify inaccuracies or unhelpful responses.
Test and Iterate
Use insights from the conversation logs to update your agent's instructions or knowledge base, continually refining its performance.
Ready to transform your customer interactions?
Join thousands of businesses using FlowGent AI to automate support, boost sales, and deliver exceptional customer experiences.