FlowGent Blog

Insights, tutorials, and updates from the FlowGent team

What Are the Different Types of Chatbots? 7 Models Compared
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What Are the Different Types of Chatbots? 7 Models Compared

What are the different types of chatbots? Discover 7 models, real examples, AI and IoT tips and a decision framework to pick the best bot for your business.

Jan van Musscher42 min read
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9 Best Practices Customer Service Strategies for 2025
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9 Best Practices Customer Service Strategies for 2025

Discover 9 best practices customer service strategies to elevate your support. Learn how to implement them with actionable tips & real-world examples.

Jan van Musscher5 min read
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What Is an AI Chatbot? Complete Guide, Use Cases, Ethics
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What Is an AI Chatbot? Complete Guide, Use Cases, Ethics

What is an AI chatbot? Learn how it works, real-world use cases, ethical concerns, tools to build one, and future trends in this practical beginner guide.

Jan van Musscher37 min read
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Customer Service Standard Operating Procedures | Boost Satisfaction
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Customer Service Standard Operating Procedures | Boost Satisfaction

Learn how to create effective customer service standard operating procedures that enhance satisfaction and team performance. Get expert tips today!

Jan van Musscher5 min read
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Master Customer Satisfaction Score Calculation
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Master Customer Satisfaction Score Calculation

Master customer satisfaction score calculation with our guide. Learn the formula, interpret scores, and use proven strategies to boost customer loyalty.

Jan van Musscher5 min read
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Master Your Omnichannel Communication Strategy Today
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Master Your Omnichannel Communication Strategy Today

Create a powerful omnichannel communication strategy with AI for seamless customer experiences on Instagram, WhatsApp, and your website. Learn more now!

Jan van Musscher5 min read
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