FlowGent Blog
Insights, tutorials, and updates from the FlowGent team
What Are the Different Types of Chatbots? 7 Models Compared
What are the different types of chatbots? Discover 7 models, real examples, AI and IoT tips and a decision framework to pick the best bot for your business.
9 Best Practices Customer Service Strategies for 2025
Discover 9 best practices customer service strategies to elevate your support. Learn how to implement them with actionable tips & real-world examples.
What Is an AI Chatbot? Complete Guide, Use Cases, Ethics
What is an AI chatbot? Learn how it works, real-world use cases, ethical concerns, tools to build one, and future trends in this practical beginner guide.
Customer Service Standard Operating Procedures | Boost Satisfaction
Learn how to create effective customer service standard operating procedures that enhance satisfaction and team performance. Get expert tips today!
Master Customer Satisfaction Score Calculation
Master customer satisfaction score calculation with our guide. Learn the formula, interpret scores, and use proven strategies to boost customer loyalty.
Master Your Omnichannel Communication Strategy Today
Create a powerful omnichannel communication strategy with AI for seamless customer experiences on Instagram, WhatsApp, and your website. Learn more now!