Insights, tutorials, and updates from the FlowGent team
What is an AI chatbot? Learn how it works, real-world use cases, ethical concerns, tools to build one, and future trends in this practical beginner guide.
Learn how to create effective customer service standard operating procedures that enhance satisfaction and team performance. Get expert tips today!
Master customer satisfaction score calculation with our guide. Learn the formula, interpret scores, and use proven strategies to boost customer loyalty.
Create a powerful omnichannel communication strategy with AI for seamless customer experiences on Instagram, WhatsApp, and your website. Learn more now!
Discover 8 essential customer service guidelines for the AI era. Learn how to blend tech like FlowGent AI with human empathy for exceptional support.
Learn how to increase customer lifetime value with actionable strategies. This guide covers segmentation, loyalty, and personalization to boost revenue.