Send a carousel in Instagram DMs automatically. Your AI agent or flow picks swipeable cards with images and buttons that fit each conversation.
You build the cards once, the agent chooses which to send in each conversation
Add 2 to 10 cards, each with an image, title, subtitle and up to 3 buttons. Uploaded images are hosted and converted for Instagram.
Tell your AI agent when the carousel fits, for example when someone asks for your services or products.
The agent reads the DM conversation and sends the most relevant cards from your list.
Buttons open a link or send a reply back into the conversation.
Show several products, services or links in one swipeable message instead of a wall of text.
"What services do you offer?"
People swipe through the cards inside the DM.
Yes. Instagram supports it through the generic template: a horizontally scrollable message of up to 10 cards, each with an image, a title, a subtitle and buttons. FlowGent sends these automatically, either from an AI agent or from a step in the flow builder.
It is Meta's name for a structured DM with an image, text and buttons. Add more than one card to it and Instagram shows a swipeable carousel. Titles and subtitles are limited to 80 characters each, and the feature is not available on Instagram web.
Add your product cards in FlowGent, each with an image, a short subtitle and a link button. Then either let your agent choose when to send them, or place a Send Carousel step in a flow after a comment, story reply or keyword trigger.
No. You write or upload the cards, and the agent decides which ones to send based on the conversation. In the flow builder, card text and links can include contact variables, but the cards themselves come from you.
Instagram allows up to 10 cards per carousel. Titles and subtitles are cut at 80 characters, button labels at 20, and each card can have up to 3 buttons. The agent tool needs at least 2 cards.
A button either opens a link, such as a product or booking page, or sends a reply back into the chat so the conversation or flow can continue. Link buttons are sent through FlowGent tracked links.
Yes. Start a flow with a comment trigger and add a Send Carousel step. The carousel arrives in the DM that follows the comment.
Meta states that the generic template is currently not available in the web version of Instagram. Open the conversation in the Instagram mobile app to view and swipe the cards.
Set up your cards once and let your agent send the right ones during the conversation.
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