Instagram DM
Templates

34 templates

• Welcome message

  Simple welcome

  Hi {{name}}, thanks for messaging {{business}}. What can we help you with today?

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• Welcome message

  Product or order

  Hey {{name}}! Welcome to {{business}}. Are you looking for {{product}}, or do you have a question about an order?

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• Welcome message

  New follower

  Thanks for the follow, {{name}}. If you want to see what we do, this is a good place to start: {{link}}

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• Welcome message

  Keyword menu

  Hi {{name}}, you've reached {{business}}. Reply with a word and we'll point you the right way: PRICES, BOOKING or HELP.

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• Welcome message

  Ask what they need

  Welcome, {{name}}. Tell me a bit about what you're after and I'll share the best option for you.

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• Auto reply / away

  Away with a return time

  Hi {{name}}, thanks for your message. We're away right now and will reply on {{time}}. In the meantime, you may find your answer here: {{link}}

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• Auto reply / away

  Message received

  Thanks for reaching out to {{business}}. We got your message and will get back to you by {{time}}.

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• Auto reply / away

  Out of office

  Hi {{name}}, we're out of office until {{time}}. Leave your question here and we'll pick it up when we're back.

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• Auto reply / away

  Small team, FAQ link

  Thanks {{name}}, we're a small team so replies can take a little while. Common answers on shipping, returns and sizing are here: {{link}}

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• Comment-to-DM reply

  Here's the link you asked for

  Hi {{name}}, thanks for commenting! Here's the link you asked for: {{link}}

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• Comment-to-DM reply

  Product details

  Hey {{name}}, you asked about {{product}}. Here are the details and where to get it: {{link}}

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• Comment-to-DM reply

  Send the guide

  Thanks for commenting, {{name}}! Here's your guide: {{link}}. Let me know if you have any questions after reading it.

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• Comment-to-DM reply

  Discount code

  Hi {{name}}, saw your comment on our post. Here's the {{offer}} we mentioned. Use code {{code}} at {{link}}

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• Comment-to-DM reply

  As promised

  Hey {{name}}, as promised: {{link}}. Reply here if anything is unclear.

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• Lead magnet delivery

  Free download with a question

  Hi {{name}}, here's your free {{product}}: {{link}}. I hope it's useful. What are you working on at the moment?

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• Lead magnet delivery

  Download ready

  Your download is ready, {{name}}: {{link}}. If the link doesn't open, reply here and I'll send it again.

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• Lead magnet delivery

  Offer a second resource

  Thanks for grabbing it, {{name}}. Here's {{product}}: {{link}}. Want me to send the follow-up checklist too?

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• Lead magnet delivery

  Short and direct

  Hi {{name}}! Here's the free {{product}} from {{business}}: {{link}}. Reply with any questions.

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• Product question

  Ask which option

  Hi {{name}}, thanks for asking about {{product}}. You can see it here: {{link}}. Which size or option are you thinking of?

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• Product question

  Shipping question

  Good question, {{name}}. {{product}} ships from our store: {{link}}. Tell me where you are and I'll check the details for you.

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• Product question

  In stock

  Hi {{name}}, yes, {{product}} is available. You can order here: {{link}}

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• Product question

  Price and what's included

  Thanks for your interest, {{name}}. The price for {{product}} and what's included is on this page: {{link}}. Happy to answer anything else.

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• Booking

  Booking link

  Hi {{name}}, you can book a time with {{business}} here: {{link}}. Reply if none of the times work and we'll find another.

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• Booking

  Next opening

  Thanks for asking about availability, {{name}}. The next opening is {{time}}. Want me to hold it for you?

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• Booking

  Reply or use the link

  Hi {{name}}, to book, reply with your preferred day and time, or use this link: {{link}}

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• Booking

  Request received

  Your booking request is in, {{name}}. We'll confirm {{time}} soon. Reply here if you need to change it.

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• Collab / brand outreach

  Send your media kit

  Hi {{name}}, thanks for reaching out to {{business}}. Please send your media kit and rates to {{link}} and the team will take a look.

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• Collab / brand outreach

  Ask for the idea

  Hey {{name}}, thanks for the collab idea. Could you share what you have in mind, who your audience is and your timeline?

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• Collab / brand outreach

  Polite no

  Hi {{name}}, we're not taking on new partnerships at the moment, but thank you for thinking of us. Feel free to try again in a few months.

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• Collab / brand outreach

  Case by case

  Thanks for the offer, {{name}}. We review partnerships case by case. Share a short brief here and we'll reply if it's a fit.

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• Follow-up

  Gentle check-in

  Hi {{name}}, just checking in. Did you get a chance to look at {{product}}? Happy to answer any questions.

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• Follow-up

  Still interested?

  Hey {{name}}, I wanted to follow up on your message. Is this still something you're interested in?

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• Follow-up

  Offer ending

  Hi {{name}}, the {{offer}} with code {{code}} ends {{time}}. Here's the link if you'd like it: {{link}}

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• Follow-up

  After a purchase

  Hi {{name}}, thanks again for your order from {{business}}. How is everything? A short reply would help us a lot.

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